Grow with grassroots
Empowering Businesses with Innovative BPMS & Digital Solutions
At Grassroots Solutions & Services Pvt Ltd, we specialize in Business Process Management Services (BPMS) and Digital Solutions to streamline operations and accelerate growth. Our expertise lies in delivering end-to-end workflow automation, process optimization, and business transformation solutions tailored to your industry.
clients
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Years in
service
Growth YOY
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People years of experience
We're a
Global Leaders in BPO & BPMS
Driving Business Excellence.
At Grassroots Solutions & Services Pvt Ltd, we are a globally driven BPO & BPMS company committed to helping businesses optimize operations, enhance efficiency, and achieve sustainable growth.
Backed by a highly skilled leadership team with deep expertise across E-Commerce, Retail, Education, Finance, and Healthcare, we specialize in Business Process Outsourcing, Consulting, and Revenue Management Services.
From end-to-end BPMS solutions to customer experience management, our offerings include inbound and outbound call center services, digital transformation solutions, AI-driven process automation, and specialized healthcare capabilities.
We deliver tailored, scalable, and results-driven solutions to meet diverse client and industry needs—ensuring seamless workflows, optimized performance, and continuous innovation.
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Grassroots leverages its proficient senior professionals with more than two decades of experience in companies such as Infosys, Airtel, HGS, and Perot Systems, who lead the strategy and help build centers of excellence for Grassroots healthcare clients. We partner with clients to help focus on their denial management, accounts receivable, patient scheduling, ambulance response services, prior authorization, and much more!
Clay Art Media is our Media Production & Marketing Agency based out of Bengaluru.
Be it Audio/Video Production, Photography, or Design, they have got you covered. They'll also help your brand make an impact in your niche market with Creative Ad Campaigns and Social Media Marketing.
Their services promise high-quality work at affordable rates, ensuring that your ideas are not bound by a budget!
Digital Marketing
Our Values
S
M
A
R
T
Mentoring, Empowering & Owning
Speed First,
Quality Always
Additional Mile
Respect & Value
Transparent, Open & Inspiring Leadership
What Our Clients Say About Us
“Last week we celebrated international Customer Service week. This was an opportunity to highlight the excellent work done by the Customer Service teams in 2020. At a special meeting with senior management, we highlighted the important role played by Grassroots, and I was asked to pass on our thanks for your commitment to supporting Pearson’s customers in 2020. For more than 3 years your team has provided excellent, high-quality service to our company."
I particularly wanted to express my gratitude for the way your team transitioned to WFH during Covid. Since then your team has willingly handled an increase in the scope of work and continued business as usual. Your cooperation has kept our operation running smoothly. We appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated on each project, and the way you conduct business as a whole. We look forward to continuing this relationship and thank you once again for your valuable support and services. ”
— Bruce Pyke – Director, Customer Services, APAC, China & India, Pearson
“I am writing to share that Grassroots has been with us for over a year now & we are very satisfied with the services rendered by Grassroots Team. Yes, just like a newborn child we did have some hiccups during our growing stint but the dedication & perseverance of the leadership.& on-ground team has helped us to carve out the best performance from Grassroots for the services rendered. Leadership's ability & zeal to strive for excellence has nurtured the process enhancement and continued our partnership this far. "
— Parth Udeshi – Swiggy
Our Product
Our Partners
Our Clients
Fintech
Retail, E- com & Telecom
Healthcare & Education
Transport & Logistics
Tech & Staffing Solutions
Govt. & others
