Grssl — Digital Revolution

Implementing IoT based solutions for higher productivity and raise in quality of deliverables

Take informed decisions on critical business aspects using our Data Solutions & Services

Streamline your enterprise operations and reduce costs through the application of Robotic Process Automation and Artificial Intelligence

Leverage our expertise in Blockchain and take advantage of our solutions to disrupt and transform traditional business models

Digital Solutions

Co-Innovating Digital Journeys

Robotic Process Automation (RPA)

Grassroots offers clients the benefits of reduced costs and increased productivity by automating redundant tasks in their enterprises through the application of Robotic Process Automation Artificial and Artificial Intelligence (AI).

Our team has expertise in automating tasks like processing transactions, data management, triggering responses and communicating with other digital systems. Our subject matter experts are certified in the implementation, maintenance and operational support of RPA products like Uipath and Automation Anywhere.

Smart Connected Solutions - Internet of Things

Grassroots’ enable clients to increase productivity and improve the quality of their deliverables based on Industry 4.0 by connecting their devices to the digital world and implementing IoT based solutions. These solutions are applicable across verticals and scales, be it Smart Factories, Smart Cities, Energy Efficiency, Supply Chain Optimization, etc.

Know more

Blockchain Solutions

Grassroots has considerable expertise in Blockchain and its functions like Shared Ledger, Distributed Ledger and Smart Contacts.

Our solutions are designed to enable our clients to achieve the adoption, integration and successfully realization of Blockchain networks. Our fluency in Digital Services that are compatible with Blockchain and help amplify its functionality comes as a value addition to our clients.

Data Solutions

The availability and management of intelligent data is of paramount importance to the success of any organization. We at Grassroots offer our clients this advantage in the form of two comprehensive solutions: Customer Analytics and Operations Analytics.

Grassroots’ Customer Analytics gives our clients a comprehensive look into customer behavior, needs and pain points, paving the way to boost bottom line performance. Our services include implementation of Customer 360, Campaign Analytics, Churn Management as well as Segmentation and Targeting.

Digital Services

Soft Landing Services

We offer our international clients the benefit of working with us to give them a controlled environment to launch their IT businesses into new markets with minimal risks at competitive rates

Extended Research and Development Centers

We are a growing IT organization with a physical presence both in the United Kingdom and in India. We are well equipped to provide our clients with offshore Research and Development Centers

Digital Transformation Services

Our team of subject matter experts audits and understands our clients’ legacy IT applications and upgrades them to better suit the current IT environment. Our team rediscovers current functionality, baselines requirements for upgrades, commissions new application development, tests and deploys new technologies while enabling seamless data migration.

Digital Incubation Services

We have collaborative services that help IT start-ups overcome teething issues such as workspace management, seed funding, mentoring, and training that, in turn, allows them to achieve tangible growth

Our Clients

Our Partners

People Love Us

We are certainly growing

“Last week we celebrated international Customer Service week. This was an opportunity to highlight the excellent work done by the Customer Service teams in 2020. At a special meeting with senior management we highlighted the important role played by Grassroots and I was asked to pass on our thanks for your commitment to supporting Pearson’s customers in 2020. For more than 3 years your team have provided excellent, high quality service to our company.

I particularly wanted to express my gratitude for the way your team transitioned to WFH during Covid. Since then your team have willingly handled an increase in the scope of work and continued business as usual. Your cooperation has kept our operation running smoothly. We appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated on each project, and the way you conduct business as a whole. We look forward to continuing this relationship and thank you once again for your valuable support and services. ” — Bruce Pyke – Director, Customer Services, APAC, China & India , Pearson

“I would like to take this opportunity to appreciate your hard work and dedication you have shown towards wings. Any task is taken to consideration as soon as it’s discussed. And the TAT are super. You have understood our requirements and also explain what exactly the outcome would be and suggest tings to make our processes better. Thank you for that. I believe we have a long way to go and hats off for not letting us down.” — Sunny – Wings

“Was very privileged to work with Grassroots. Not knowing much about the credibility of the new kid on the block, Grassroots . The energy, speed and passion which you guys worked upon and set up a full fledged operation from scratch in a span of 15 days was incredible. Hats off to you guys for pulling out an incredible feet. It is still good to note that client is still with you since then. It is only a tribute to your commitment shown to enhance the customer experience over thick and thin. At Manipal Global too we have had the privilege engaging with you all on a consulting assignment for a project which you all had delivered it on time and above expectations. Keep up the good work.” — Alex – Manipal Global

“A lot on the BAU has been said, One big piece that will stay for a long time when I remember Grassroots is, the speed with which the entire Grassroots team responded when India was going into a lock down to kick off, test and seamlessly transition to WFH, this impressed me and goes a long way to say that we are with the right partners for our customer service.

With my prior offshoring and delivery centre background, I can say with confidence, this is no mean achievement and VERY IMPRESSED. Kudos to the team and your leadership.” — Philip – Pearson

“I would like thank you for your continued support on the tech integration with leadsquare, i must admit that Grassroots went out of the way to ensure a smooth functioning of the dialer engine and customization of the same as per our expectations. I look forward to working with you in the near future.” — Deepak – Nestaway

“I am writing to share that Grassroots has been with us for over a year now & we are very satisfied with the services rendered by Grassroots Team. Yes, just like a new born child we did have some hiccups during our growing stint but the dedication & perseverance from the leadership.& on-ground team has helped us to carve out the best performance from Grassroots for the services rendered. Leaderships ability & zeal to strive for excellence has nurtured the process enhancement and continued our partnership this far. I am sure Swiggy no longer needs a bottled drinking water because we have invested in water filter which can provide pure drinking water - This means, we have reached the epitome of consistency from Grassroots and it helps us not only to perform better but to be confident in handling over our process to trusted partner.” — Parth Udeshi – Swiggy

“We have been associated with Grassroots for more than 2 years now. Grassroots has always provided us the continuous support and contribution. Efforts are appreciated in terms of managing process, flexibility and resource management. I wish all the best for future endeavors.” — Sushant Kumar – Moneytap

“"We have come a long way in a short period of time, the eagerness and commitment of Grassroots team to make our process better is unforeseen in this industry. Most important aspect for me is that this Grassroots team not only respect and understand customers requirement but also goes deep into the process to understand it better and take our process to the next level "” — Sumit - Blackbuck